Zone Days

As part of our ongoing commitment to cutting the cost of routine veterinary work and fuel emissions we have introduced a Zone Visit Scheme. One day a week a vet will be available in your area (Zone) for appointments with a reduced visit charge. Zone visits are for routine work only.

How the scheme works (Terms & Conditions):

You must be flexible and able to accept ANY time from 9am – 5.30pm. In the past people have waited to see if the time suited and if not, then cancelled the appointment. This has an impact on the timing for the rest of the route so we have now introduced a cancellation fee of £30 if you cancel the appointment is after the route has been fixed the day before.

You will be provided with an hour time slot for the appointment on the afternoon of the day before. The vet can arrive any time within that hour depending on traffic and your horse must be in from the field ready for the appointment to help ensure the appointment flow for that day.

Please call the office to check your zone visit fee if you are unsure.

The visit can be booked weeks in advance, the latest time being 1pm the day before your zone visit day.

The appointment time is allocated after 1pm the day before your visit and we will call you the day before to confirm your hour time slot.

To qualify for the zone visit, payment for all work carried out must be made at the time of booking, otherwise a full visit fee will be charged.

Zone visits are only available to clients with a zero balance and we reserve the right to withdraw zone visits to any client at any time.

Please note that if you require a specific vet or need in depth investigations a normal visit should be booked.

IMPORTANT: Cancellation charges; a cancellation fee of £30 will be charged if you cancel after the route has been fixed on the day before.